Terms & Conditions

Terms of Service

By using the Lumistél website and placing an order, you agree to the following Terms of Service.

Products

All Lumistél candles are handcrafted in small batches. Due to the handmade nature of our products, slight variations in color, texture, and finish are normal and make each piece unique.

Pricing

All prices are listed in U.S. dollars (USD). Prices may change without prior notice.

Orders

We reserve the right to refuse or cancel any order if necessary, including cases of pricing errors, suspected fraud, or product unavailability.

Payment

Orders are processed after full payment has been successfully received.

Shipping

Shipping information, processing times, and delivery details are described in our Shipping Policy.

Returns & Refunds

Please refer to our Refund Policy for information about returns, exchanges, and refunds.

Intellectual Property

All content on this website, including photographs, product designs, text, logos, and branding, is the property of Lumistél and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Lumistél is not liable for indirect, incidental, or consequential damages resulting from the use of our products or website, except where required by law.

Changes to These Terms

We may update these Terms of Service at any time. Any changes will become effective once published on this website.

Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Email: info@lumistel.com